Your Visit

We understand that a visit to the doctor is not your first choice when deciding to do with your day. In addition to providing high-quality care in a convenient location, our physicians and staff try to simplify the registration process and make every effort to minimize your wait.

What to Expect

After you arrive at our facility, you will:

1. Check in with the front desk to receive your registration paperwork.  Our staff member will request your driver’s license or other government-issued i.d., and your insurance card.

2. Complete New Patient registration forms. (Online registration coming soon)

3. Return your registration forms to our staff member.

4. You will be seen by a doctor in the order in which you arrive.

5. After you have been seen by the doctor, and have received any other tests, vaccines or medical services, you will check out with a member of our staff.  At this time, you will be responsible for payment of the services rendered at today’s visit. 
   
   - If you are using insurance, please click here.
   
   - If you are not using insurance, please click here.

* Please note: Patients are seen in the order of arrival.  If you decide to complete your registration forms online and submit them prior to your arrival, this will not affect where you are in the queue of patients to be seen.

Welcome back! 

As a return patient, we will ask you for your identification and if anything from your previous registration has changed (i.e. have you moved? Do you have different insurance?, etc.).  The Return Patient paperwork primarily asks the reason for your visit.

Please contact us for fee information

Michigan Avenue Immediate Care is in-network with most major insurance companies and accepts the following:

Additionally, we will accept any other PPO plan not on the above list.  However, if we are not in-network with the PPO (not one of the companies listed above), the patient may be responsible for a larger portion than if they see a physician that is in their network.

Insurance Plans That Will Not Cover Visits In Our Office
Unfortunately, we can’t bill HMOs that we are not in network with (e.g. BCBS HMO).  If we are not in network, the insurance company will not cover the cost of the visit.  To help make the cost of the visit affordable for our patients, we do offer a self-pay discount.

If you have specific questions about your coverage please contact your insurance company. We suggest contacting your insurance company’s customer service department by calling the number located on your card to help you locate a provider.

For more information about insurance, ‘How it Works, and a comprehensive listing of FAQ’s, please visit our Billing page.

If you would like to make an online Payment, please click here. 

Please note: Online payments are processed within 24 hours after they are submitted.  However, it may take up to 10 business days for the payment to appear on your credit card or bank statement.